{"id":26338,"date":"2020-01-28T14:06:51","date_gmt":"2020-01-28T13:06:51","guid":{"rendered":"https:\/\/switch-in.eu\/support\/updatebeleid\/"},"modified":"2022-07-20T16:01:57","modified_gmt":"2022-07-20T14:01:57","slug":"update-policy","status":"publish","type":"page","link":"https:\/\/switch-in.eu\/en\/support\/update-policy\/","title":{"rendered":"Update policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26338\" class=\"elementor elementor-26338 elementor-2277\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-217546e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"217546e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55c5898\" data-id=\"55c5898\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a62d00 elementor-widget elementor-widget-heading\" data-id=\"1a62d00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Update policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b296eb elementor-widget elementor-widget-text-editor\" data-id=\"2b296eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Firmware and App updates<\/strong><br \/>For devices where the internal software (firmware) and \/ or App is updateable, Trust Switch-in will provide at least 5 years safety updates and critical bug fixes for the firmware and associated app (s) from the time the product is withdrawn from the range.<\/p><p>It is Trust Switch-in&#8217;s intention, where possible, to continue to support these devices in our ecosystem in a safe, responsible manner beyond this period.<\/p><p>For all products that are connected to the Smart Bridge platform, the support will not be removed from the Smart Bridge. This means that during the period that the Smart Bridge is active at the end user&#8217;s home, these devices will be supported by the Smart Bridge and in the Trust Switch-in app(s).<\/p><p>If you experience problems with the app after the update, please contact customer service.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-658d1b2 elementor-widget elementor-widget-text-editor\" data-id=\"658d1b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Check out the latest version and new features of the Trust Switch-in Smart Home app in the Google Play store and the App store.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-677f8e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"677f8e2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5564431\" data-id=\"5564431\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8104418 elementor-widget elementor-widget-image\" data-id=\"8104418\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"646\" height=\"250\" src=\"https:\/\/switch-in.eu\/wp-content\/uploads\/2020\/01\/Download_on_the_App_Store_Badge_NL_blk_100317-1.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/switch-in.eu\/wp-content\/uploads\/2020\/01\/Download_on_the_App_Store_Badge_NL_blk_100317-1.png 646w, https:\/\/switch-in.eu\/wp-content\/uploads\/2020\/01\/Download_on_the_App_Store_Badge_NL_blk_100317-1-300x116.png 300w, https:\/\/switch-in.eu\/wp-content\/uploads\/2020\/01\/Download_on_the_App_Store_Badge_NL_blk_100317-1-416x161.png 416w\" sizes=\"(max-width: 646px) 100vw, 646px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2576039\" data-id=\"2576039\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9bdc25 elementor-widget elementor-widget-image\" data-id=\"c9bdc25\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"646\" height=\"250\" src=\"https:\/\/switch-in.eu\/wp-content\/uploads\/2020\/01\/google-play-badge-1.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/switch-in.eu\/wp-content\/uploads\/2020\/01\/google-play-badge-1.png 646w, https:\/\/switch-in.eu\/wp-content\/uploads\/2020\/01\/google-play-badge-1-300x116.png 300w, https:\/\/switch-in.eu\/wp-content\/uploads\/2020\/01\/google-play-badge-1-416x161.png 416w\" sizes=\"(max-width: 646px) 100vw, 646px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Updatebeleid Firmware en App updates Voor apparaten waarbij de interne software (firmware) en\/of App updatebaar is, zal KlikAanKlikUit minimaal 5 jaar veiligheidsupdates en kritische bugfixes voor de firmware en bijbehorende app(s) verstrekken vanaf het moment dat het product uit het assortiment is genomen. Het is de intentie van KlikAanKlikUit om, waar mogelijk, deze apparaten ook [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":26249,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Update policy - Trust Switch-in<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/switch-in.eu\/en\/support\/update-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Update policy - Trust Switch-in\" \/>\n<meta property=\"og:description\" content=\"Updatebeleid Firmware en App updates Voor apparaten waarbij de interne software (firmware) en\/of App updatebaar is, zal KlikAanKlikUit minimaal 5 jaar veiligheidsupdates en kritische bugfixes voor de firmware en bijbehorende app(s) verstrekken vanaf het moment dat het product uit het assortiment is genomen. 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